Once you have successfully booked your trip and selected your desired travel date, we will take care of the rest for you, ensuring a hassle-free experience from start to finish. Our dedicated team will reach out to you via email to confirm your booking and prepare everything for you.

There will not be a physical guide accompanying you on your journey except where explicitly stated otherwise in your itinerary or included details; however, you can rest assured that our dedicated team will be available around the clock to support you throughout your trip. We are here 24/7 to provide you with any information you may need, answer questions, and assist you with any concerns that may arise. Whether it’s guidance on the best local attractions, recommendations for dining, or tips on navigating your destination, you can rely on us for continuous support.

We understand that plans can change, and we strive to offer flexibility while ensuring fairness for all parties involved. Our cancellation policy is as follows:

Cancellations made 25 days or more before the trip:
Customers are eligible for a full refund, minus a 3.3% deduction of the total booking amount to cover non-refundable bank charges.

Cancellations made less than 25 days before the trip:
Unfortunately, no refunds will be provided for cancellations made within this timeframe.

If you have any questions or require assistance with your cancellation, please contact our customer service team.

We appreciate your understanding and look forward to serving you in the future!

Cancellation Policy
All tours are subject to a 48-hour cancellation policy. Upon cancellation, we will promptly issue a full refund for the booked tours. However, this refund does not extend to travel packages, including hotels, flights, or other non-tour services.

Please note that while we process refunds immediately, it may take up to 10 business days for the amount to appear in your original payment method, depending on your bank's processing times.

Choose your desired start date for your travel package.
We’ll take care of organizing all the bookings for you.
Travel packages are fully customizable and can be tailored to fit your travel budget.
Tour Trips are not customizable.

An email will send it to you with all the details once the reservation is confirmed with the attraction operator.

You can reach us by calling +41 78 311 03 44, where our team is ready to assist you with any inquiries you may have. Alternatively, feel free to use the chat feature available on our website. Our friendly representatives are standing by and will respond to you promptly to ensure you receive the assistance you need. We look forward to hearing from you!