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FAQ

Most frequent questions and answers

ZeusTickets.com is a professional Travel Agency that operates as an Online Travel Agency, providing exceptional services to customers worldwide.  We understand that finding affordable and reliable travel options can be a bit of a daunting task, but fret not! With our extensive network and partnerships with the biggest and most reputable brands in the travel industry, we guarantee to bring you the most affordable and dependable Flights, Car hire, Ferries, Group Bookings, and Airport Transport options worldwide.

Our primary goal is to make your travel experience effortless, and we take this commitment seriously. We are constantly searching for new and innovative ways to enhance your travel experience while being mindful of our impact on the world. Our mission is to provide you with the cheapest and most dependable tickets available in the market – we assure you that we do not compromise on quality.

But wait, that’s not all!

We are excited to announce that ZeusTickets.com is not only a comprehensive ticketing service, but we also have expanded our offerings to include travel agency services. As a trusted travel agent, we can help you find the best prices when booking hotels or even help you plan and book travel for your group. With our “Travel Smart” program, we are committed to providing the best offers in the market. Whether you are booking travel for business or pleasure, our team of experienced travel agents is here to assist you every step of the way. Don’t hesitate to contact us for all your travel needs and experience the convenience and affordability that ZeusTickets.com has to offer.

So why not take the first step and explore our site today? We believe that you’ll find everything you need for an unforgettable adventure!

ZeusTickets.com provides customers with a hassle-free way to compare flights, rental cars, ferry tickets and airport transfers across various providers and reservation sites. Our goal is to help you find the lowest price possible so you can save money on your travels. We understand that finding the best deal can be a daunting task, but with ZeusTickets.com, it’s now easier than ever. Once you have selected the lowest price you want, we will redirect you to the site where you can complete your reservation. Please keep in mind that ZeusTickets.com is not involved in the reservation and payment process, and as such, we cannot verify your reservation information.

If you have any inquiries regarding reservation changes or cancellations, please don’t hesitate to contact the customer center of the airline or travel agency where the reservation was made. However, if you’re having trouble remembering which reservation site you booked from, simply check your payment details as payment destination information can provide insight into the reservation destination.

It’s worth noting that our policies regarding hotel reservations differ slightly from those of flights, rental cars, ferries and airport transfers. Regarding hotel reservations , all bookings are handled through our partner, Zenhotels.

If you have any inquiries about hotel reservations, please proceed with contacting our customer support team by using the provided link.

Because Zeustickets is a meta search engine on flights, not a seller, we don’t have a refund policy for flights that you booked through another agent — that’s handled solely by the provider that booked your trip.

 If you have any inquiries about hotel reservations, please proceed with contacting our customer support team by using the provided link.

If you have any inquiries about transfers in Santorini, please use our official contact form.

Zeustickets is proud to offer complete transparency regarding the prices of all airfares available through our platform. We want every traveler to feel confident that they are getting the best value possible, which is why we have made it our mission to include all applicable taxes and fees in the price of each ticket. Rest assured that the price you see on our website is the price you will pay, with very few exceptions. The only charges that may not be included in your initial purchase are any optional fees that are charged by the airline, such as checked baggage, seat selection, or pet accommodations. These types of add-ons will have to be arranged separately with your airline. However, we know that it can be difficult to navigate these additional charges, which is why we have compiled all the information you need to make an informed decision on our website. Some of our airline partners may also charge additional service fees or fees for certain payment methods. We encourage you to explore our website thoroughly to find out exactly what fees you might encounter before booking your flight.

The age limits will vary depending on where and who you plan to hire your car with, so it’s best to keep yourself informed. For further details, we suggest you to reach out directly to the hire car provider to ask their policy. Please note that at Zeustickets we do not set the policies regarding driver ages.

We’re very sorry to hear that.
For all questions about cancellations – as well as all other questions about bookings – you’ll need to contact the company you bought travel from. They’ll have all the info about your booking and can advise you further.
You’ll find thousands of travel agencies, airlines, hotels and car hire companies that you can buy from through our site. When you buy from one of these travel partners, they will take your payment (you’ll see their name on your bank or credit card statement), contact you to confirm your booking, and provide any help or support you might need.
If you bought from one of these partners, you’ll need to contact them as they have all the info about your booking. We unfortunately don’t have any access to bookings you made with them.
You should get a booking confirmation by email from the company you bought your travel from. This can sometimes go into your spam/junk mail folder so it’s always worth checking there.
If you still can’t find it, it’s worth getting in touch with the company you bought from to find out what’s going on.
To find out who you need to contact, check the company name next to the charge on your bank account.
 If you have any inquiries about hotel reservations, please proceed with contacting our customer support team by using the provided link.
If you have found that you have booked the wrong dates or times, please contact the airline or travel agent that you booked your flight with as they will be able to help you change your flights to the intended dates or times.
You can search flexible or specific dates on ZeusTickets.com to find your preferred flight, and when you select a flight on ZeusTickets.com you are transferred to the website where you will make and pay for your booking. Once you are redirected to the airline or travel agent website, you might be required to select dates again, depending on the website. In all cases, you will be shown the flight details of your selection and you are required before confirming payment to state that you have checked all details and agreed to the terms and conditions. We strongly recommend that you always check this information carefully, as travel information can be subject to change.
 If you have any inquiries about hotel reservations, please proceed with contacting our customer support team by using the provided link.

Travel documentation requirements do change frequently, so our best advice is to check with your airline or travel agent, as well your destination country’s local Embassy or Consulate before you book, and certainly before you fly. Remember, it is each passenger’s personal responsibility to ensure they have the correct documentation before they travel.

ZeusTickets.com lets you choose any currency you like to view prices and compare flights, but some airline and travel agent websites will only show their prices or allow payment in a limited number of currencies. If these flights are shown on ZeusTickets.com you should be able to book them.
Please bear in mind that if you pay for a flight in a currency that’s different from the currency your bank or card issuer uses, the currency conversion will be done by your bank or credit card company. They may use a different exchange rate to ZeusTickets.com, and may charge commission. You should contact your bank if you want to find out about the exchange rate that will apply to you.

If you made a mistake with your email address when booking, you’ll need to get in touch with the company you bought travel from as they’ll be able to help.

 If you have any inquiries about hotel reservations, please proceed with contacting our customer support team by using the provided link.

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